b99a Privacy Policy

b99a is a trusted online gaming and sports betting platform in Bangladesh. When you use our website or services, certain personal information reaches us. This privacy policy ("Policy") explains how b99a collects, uses, stores, and protects that information.

This policy applies to our website, mobile platform, and all services provided through b99a. By using our services, you are considered to have agreed to the terms of this policy. If you do not agree with this policy, please refrain from using our services.

We believe every user has the right to privacy. b99a is committed to handling your information responsibly at all times. We keep your data secure through SSL encryption and advanced security measures.

Various types of information may be collected during registration and use of b99a services. This information may be provided directly by you or collected automatically.

2.1 Information You Provide Directly

Information you provide to us directly includes:

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Payment information related to bKash, Nagad, Rocket, Upay, or bank accounts
• Chosen username and password
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Date, time, and duration of visits to the platform
• Information about which pages you visited
• Information obtained from cookies and similar tracking technologies
• Transaction and gaming history

2.3 Information Received from Third Parties

In some cases, information about you may be received from payment processors or identity verification providers. This information is used solely for fraud prevention and account security purposes.

b99a uses your information only for specific and legitimate purposes. The reasons we use your information include:

• Account management: To create, manage, and maintain your account and to verify your identity.
• Service delivery: To smoothly operate all services including gaming, betting, deposits, and withdrawals.
• Payment processing: To complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers, and to ensure financial security.
• Customer support: To resolve your issues via 24/7 live chat and email.
• Security & fraud prevention: To protect accounts, monitor authorized activity, and identify and stop fraudulent activity.
• Legal compliance: To comply with applicable laws and regulations.
• Platform improvement: To analyze user experience and improve service quality.
• Promotional communication: To inform you about offers and updates, subject to your consent.

We will never use your information beyond the stated purposes or sell it to third parties.

b99a does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with selected trusted partner organizations for payment gateway management, identity verification, technical support, and other services. These organizations may only use the information for the specified task and are required to comply with our privacy standards.

4.2 Legal Requirements

Legally required information may be disclosed in response to a court order, legal process, or valid request from a government authority.

4.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. However, the obligations of this policy will continue to apply in such cases.

4.4 With Your Consent

Information may be shared for purposes beyond those listed above if you explicitly give your consent.

b99a follows the highest industry-standard security measures to protect your information.

5.1 Security Measures

• SSL encryption: All your data transmissions are secured through SSL (Secure Socket Layer) encryption.
• Firewall protection: Advanced firewall systems are used to protect servers from external attacks.
• Access control: Only authorized personnel have access to your information, and only for specific purposes.
• Regular security reviews: Our security systems are regularly tested and updated.

5.2 Data Retention Period

Your information will be retained for as long as your account is active and for as long as necessary to meet legal obligations thereafter. After account closure, information will be securely deleted or anonymized within the period required by law.

5.3 Response to a Data Breach

If a data breach occurs that could put the security of your information at risk, we will notify you as quickly as possible and take the necessary steps.

The b99a website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Essential for the basic operation of the website. Without these, the site does not function properly.
• Functional cookies: Used to remember your preferences and settings, such as language selection.
• Analytics cookies: Help us understand how our services are being used and improve them.

6.2 Managing Cookies

You can control and delete cookies through your browser settings. However, disabling essential cookies may prevent some website features from working properly.

You have the following rights regarding your personal information, and b99a respects these rights:

• Right of access: You have the right to know what information we hold about you.
• Right to correction: You have the right to request correction of any information that is inaccurate or incomplete.
• Right to erasure: In certain circumstances, and in line with legal obligations, you have the right to request deletion of your information.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to object: The right to object to the use of your information for direct marketing purposes.
• Right to data portability: Where applicable, the right to receive your information in a common format.
• Right to withdraw consent: If you have given consent for any activity, the right to withdraw that consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request as quickly as possible.

b99a services are for users aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of registration. If a minor's information reaches us for any reason, it will be deleted immediately and the associated account will be closed.

If you find out that a minor has registered on our platform, please notify us at [email protected].

Your information may be stored or processed on servers outside Bangladesh for the operation of our services. In such cases, b99a ensures that international-standard security measures are maintained and that your information is protected in accordance with this policy.

Appropriate contractual arrangements or other protective measures are in place to maintain our privacy standards for organizations or countries to which data may be transferred.

The b99a platform may sometimes contain references to third-party websites. This policy applies only to b99a's own platform. We are not responsible for the privacy practices of any other website. You are encouraged to read the privacy policy of any third-party site before visiting it.

b99a may sometimes contact you about relevant offers, promotions, and platform updates. If you do not wish to receive such communications, you can opt out at any time by contacting us.

Important account-related notices, security alerts, and transaction-related communications are outside the scope of the marketing opt-out and will be sent as part of the essential service.

b99a reserves the right to change or update this privacy policy from time to time. If there are any significant changes to the policy, we will publish a notice on our platform and update the "Last updated" date at the top of the policy.

Continuing to use our services after any changes means you have agreed to the updated policy. We therefore recommend visiting this page regularly.

b99a believes in responsible gaming. We may monitor your account activity to keep your gaming experience safe and enjoyable. Information from this monitoring is completely confidential and used solely for your protection.

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 via the website

Our privacy team will respond to your request as quickly as possible after receiving it. We take every request seriously and are always ready to address your concerns.

All your information is completely safe at b99a. Through SSL encryption and our strict security policy, we ensure that your personal and financial information remains protected at all times. Thank you for using our services.